Frequently Asked Questions
Everything you need to know about your Earthquake electronics experience.
What kind of warranty comes with my Earthquake device?
All Earthquake products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship. Extended protection plans are available at checkout for peace of mind.
How long does shipping take for high-end electronics?
We prioritize safety and speed. Standard shipping typically takes 3-5 business days, while express options are available for 1-2 day delivery. All orders are insured and tracked.
What is your return policy if I am not satisfied?
We offer a 30-day return policy. Items must be in their original packaging with all accessories included. Please note that a restocking fee may apply for opened electronic components.
Are your products compatible with international voltage standards?
Most of our electronics are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or contacting our support team to ensure compatibility with your region.
Do you offer technical support for setup and installation?
Yes, our technical experts are available via live chat and email from Monday to Friday to assist you with any installation queries or troubleshooting needs.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options like Affirm and Klarna, allowing you to pay for your tech upgrades over time.